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Добавление заказчика

In the menu, select the Customers section. To add a customer, click the Add New button.

Legal entity customer

If your customer is a company or an individual entrepreneur (legal entity), select Company and fill out the provided form.

To do this correctly, request the following information from your customer:
Company name: full company name in Latin
Company TaxID: company’s tax identification number, VAT ID or registration number
Country: customer’s country, if the required country is not in the list, contact support to request its addition
Address: legal address of the company
Contact person: representative’s name
Contact email: customer’s email address for invoice delivery
Contact phone: phone number for communication with the customer’s representative

PLEASE NOTE: Customer = sender of the payment, the payment will be rejected if the customer’s data in the invoice differs from the actual payer’s data. The service reserves the right to request data confirmation at any time

Example of filling out a customer card:

You can add all the customers you work with.

A completed customer card looks like this in the service’s personal profile:

Physical person customer

If your customer is a physical person, select Private person in the upper row.

Enter their email afterwards. The service will send the customer an email with a link to add their information.

When the customer clicks on the link, a window opens, inviting to log in using their email or Google account:

After logging in, a form for entering details will appear:

Full name (Name & Surname): customer’s full name
Country: customer’s country
Contact e-mail: automatically filled based on the previously specified email

Example of filling out the customer card:

After the customer fills in the data, you will receive an email notification confirming the customer card being added to the service’s personal profile.

PLEASE NOTE: Carefully check the data entered by your customer and request any missing information!

PLEASE NOTE: Customer = sender of the payment, the payment will be rejected if the customer’s data in the invoice differs from the actual payer’s data. The service reserves the right to request data confirmation at any time.

The completed card looks like this:

If you use a public profile to receive payment, there is no need in creating a customer card manually. The invoice and customer card will be created automatically.

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For freelancers

The customer receives the following email:

Stock or platform customer

If your customer is a physical person, select Stock or platform in the upper row.

Select the required option from the dropdown list and press the Add platform to your customer list button.

Thus, you won’t have to enter the platform details manually.
The completed card looks like this:

If the platform you’re interested in is not listed, please contact our support team, and we’ll be happy to assist you with the setup!


Things to notice:

• If the entered data differs from the actual payer’s information, the payment will be rejected, and the funds will be returned to the sender
• The service reserves the right to verify the conformity of the specified data at any time
• If you wish to transfer intellectual property rights for the outcome of your work to your customer, go to the customer card after its creation, navigate to the Intellectual Property Contract tab and click the Sign Intellectual Property Contract button. In this case, an agreement will be sent to your email for signing. After signing, both you and your customer will receive a signed agreement by email

For freelancers